FQAs

What are the bracelets made of?

All of our jewellery is crafted from 316 stainless steel, a premium grade that is highly durable, waterproof, and resistant to rust and tarnish.

Will the bracelet rust or fade?

No. 316 stainless steel is corrosion-resistant, meaning it won’t rust, tarnish, or lose its shine — even with daily wear, showers, or workouts.
How do I find the right size?

Every bracelet is sent slightly larger than most wrists. We include a pair of cutters in every box so you can easily trim the bracelet down to your perfect fit. This way, you’ll always get a comfortable, customised size.

What if its the wrong size?

Don’t worry — because each bracelet comes oversized and includes cutters, you can always adjust it yourself at home for the perfect fit.

Can I remove the bracelet if I want to?

Yes. While our bracelets are designed to be long-lasting symbols of connection, you can use the included cutters at any time if you decide to take it off.

Do you offer refunds or returns?

Absolutely. We stand behind our products with a full refund guarantee. If for any reason you’re not happy with your purchase, simply contact us and we’ll help with a return or exchange.

How long does shipping take?

Typically, orders usually arrive to you in as little as 3-4 business days. International delivery may take a little longer. (👉 5-7 business days)

Is it safe for sensitive skin?

Yes! 316 stainless steel is hypoallergenic, making it safe for most people, even with sensitive skin.

Can I shower, swim, or work out with it on?

Yes — the bracelet is completely waterproof and sweatproof, so you can wear it all day, every day without worry.